Truck delivery not available before the end of April / beginning of May 2022.
Local pickup is always possible, as long as you have received notification that your order is ready.
General delivery information:
Our orders are prepared from Monday to Friday noon and are shipped directly from the Garden Center of the Auclair et Frères Nursery. The delivery service operates 7 days a week, from 7:00 a.m. to 6:00 p.m. We always strive to match our availability as closely as possible with that of our customers.The date is determined based on the organization of our delivery routes and you will be notified in advance of this date.If necessary, we reserve the right to split delivery.
Place of unloading: plants and materials are left in the parking lot and not next to their planting pit (this more complete service is provided if you have chosen the planting service.
In case of incomplete address, wrong address or lack of information resulting in an inability to deliver the product to the recipient on time, we cannot be held responsible for the final quality of this delivery. If this lack of information results in a return to our garden center and requires a second shipment and a second presentation to the recipient, fermeguyon.com may be required to ask the customer for the costs corresponding to this second delivery. (The final quality of the delivery cannot give rise to any compensation or replacement).
Territory covered (by postal codes)
We deliver and offer delivery service for the following postcodes:
|Delivery and planting area for individuals|
|J0A 1H0||J0L 2B0||J4B|
|J0E 1A0||J0L 2E0||J4G|